Priscilla Petty is
the Producer and On-Camera Interviewer
The Deming of America
the Public Television program and business training video
about W. Edwards Deming's
Principles of Management and Philosophy of Quality
Produced by Petty Consulting Productions
Clip 2: 'Defend your rights, you lose'
Clip 3: 'Banks do not fail because of mistakes at the teller's window'
Clip 4: 'Everybody's doing his best, with the greatest of intentions'
Clip 5: 'How could they (management) know?'
Clip 6: 'Management's job is optimization of the whole system'
Clip 7: 'Deming's second theorem'
Clip 8: 'Experience without theory teaches nothing'
Clip 9: 'Getting at transformation that must take place'
Clip 10: 'The Orchestra is an example of optimization'
Clip 11: 'The customer does not foresee his future needs'
The Deming of
is available for $195.00, which includes shipping in the U.S.
Quantity discounts are available.